Learn more here.Īmazon Predicted Delivery Window provides customers with a 2-4 hour estimated delivery window. Capturing delivery photos helps customers see that their package was safely delivered to their selected location and serves as a notification to customers who wish to minimize the time a package is left unattended. Learn more here.Īmazon Photo-On-Delivery provides visual delivery confirmation, showing customers that their package was delivered and where it was placed by the driver.
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The feature enables customers to see the remaining number of stops a driver has before their delivery arrives. Customers can find a Hub location near them here.Įven more ways to track your delivery in-app or online.Īmazon Map Tracking lets customers view the progress of their delivery on a map in real-time when the driver is close. These delivery options are available to all Amazon customers at no extra cost. Delivery to a Hub location is available for the tens of millions of items sold on and works with Same-Day, One-Day, Two-Day and Standard Shipping.
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Once a package is ready for pickup, customers will receive an e-mail with a barcode and a unique six-digit code that they’ll use to pick up their package. Customers simply search and select an Amazon Hub pickup location as the shipping address during checkout. Shipping to a Locker, Counter or Locker+ location is easy. Orders can stay at a Locker+ location for up to 15 days, making this a great solution for customers ordering something while on vacation. Locker+ is also available at select Whole Foods Market locations.
staffed with helpful associates and self-serve kiosks. Learn more here.Īmazon Locker+ locations are secure and convenient locations in neighborhoods, cities and college campuses across the U.S. Customers have calendar 14 days to pick up their package and if a customer is unable to collect their package within this timeframe, it will be returned for a refund.
Learn more here.Īmazon Counter is a new network of partner-staffed pickup points that gives customers the option to pick up their Amazon packages in-store at one of thousands of partner locations such as Rite Aid, GNC, Health Mart, and Stage Stores. If a customer is unable to collect their package within this timeframe, it will be returned for a refund. Customers have three calendar days to pick up their package.
Lockers are available in more than 900 cities and towns across the U.S., located near offices, convenience stores, malls, and grocery stores, including select Whole Foods Markets. Package pickup? Keep it easy with Amazon Hub.Īmazon Lockers are secure, self-service kiosks that give customers the option to pick up Amazon packages where it’s most convenient. This holiday season, and year-round, Amazon offers customers a variety of ‘spoiler free’ ways to track, pick up, and have packages delivered in and out of the home - each of which are powered by innovative technology and incredible employees. “Our growing network of delivery and pickup options gives Amazon customers more flexibility and control than ever before – and we will continue to innovate and bring even more convenience and choice to our customers.” “We’ve all been there-trying to hide a gift from a curious child or making sure a loved one doesn’t find the surprise you’ve ordered,” said Patrick Supanc, WW Director of Amazon Hub. Amazon Hub Counter (Photo: Business Wire)
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